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      Client Support Specialist Interview

      22 Dec 2025
      Anonymous interview candidate
      Toronto, ON
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Trustly (Toronto, ON) in Dec 2025

      Interview

      I was scheduled for a screening interview. However, it was cancelled one hour prior, saying that the team had finalized their hiring decisions and would not be moving forward with additional interviews. It was very unprofessional because I had spent a significant amount of time preparing for the interview.
      1

      Other Client Support Specialist interview reviews for Trustly

      Client Support Specialist Interview

      3 May 2025
      Anonymous employee
      São Paulo, São Paulo
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Trustly (São Paulo, São Paulo) in Apr 2025

      Interview

      Após o primeiro contato por email, tive a primeira entrevista com aquisição de talentos onde foram feitas perguntas gerais e também sobre a minha experiência e também apresentaram o pacote de benefícios. Então tive a entrevista com a Sr. Manager com perguntas comportamentais e técnicas e também fiz perguntas sobre a organização. A próxima etapa foi com a Lead com mais perguntas técnicas e sobre metas profissionais a médio e longo prazo.

      Interview questions [2]

      Question 1

      Descreva uma situação na qual o cliente solicitou uma informação confidencial, como você lidou com isso e qual foi o resultado desta interação com o cliente?
      Answer question

      Question 2

      Qual foi o seu salário na sua última posição?
      Answer question

      Client Support Specialist Interview

      1 Jun 2025
      Anonymous interview candidate
      São Paulo, São Paulo
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Trustly (São Paulo, São Paulo) in Mar 2025

      Interview

      O melhor processo seletivo que já fiz. Clareza, transparência e FEEDBACKS ao longo de todo o processo. A recrutadora muito atenciosa, sempre tirando dúvidas e sendo transparente sobre prazos :) Fico muito feliz em ver pessoas LGBTQIAPN+ ocupando cada vez mais espaços em todos os lugares. No geral foram 3 entrevistas, super claras, objetivas e sem enrolação. Me senti acolhida e respeitada em todas elas.

      Interview questions [1]

      Question 1

      Onde se vê em 5 anos?
      Answer question

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