I applied online. I interviewed at Triple Whale in Mar 2023
Interview
I had an initial call with someone to talk about the position, and then I had a second interview with a Senior Customer Success Manager and the head of Customer Success
Interview questions [1]
Question 1
What is something you like about our product? What does success look like to you in Customer Success
I applied online. The process took 2 weeks. I interviewed at Triple Whale in Sept 2025
Interview
The interview process was 5 stages including an initial call with the Head of Talent and a technical assessment. This was conducted over 2 weeks. I can honestly say this was the most efficient and enjoyable interview process I have undetaken. Feedback was provided promptly after each stage by the Head of Talent and I had the opportunity to speak with several team members from various departments.
Interview questions [1]
Question 1
Questions about my prior experiences, motivations and some role specific technical questions
Had a call with HR and was scheduled to have the next round with the head of customer success. The interview was cancelled a few moments before it started which is no problem, that stuff happens. However, I emailed both contacts multiple times asking to reschedule and I never heard back which was disappointing.
