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      Travelers

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      Insurance Service Representative Interview

      11 Aug 2023
      Anonymous employee
      Glens Falls, NY

      Other Insurance Service Representative interview reviews for Travelers

      Insurance Services Representative Interview

      19 Apr 2023
      Anonymous employee
      Richardson, TX
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Travelers (Glens Falls, NY) in Feb 2023

      Interview

      Detailed job description. Multiple step interview process. Fair benefits and offer letter. Good employee discount. entry level position and adequate and complete training process. Transferrable experience. very involved background check and I-9 process.

      Interview questions [1]

      Question 1

      A challenger you have overcome and how
      Answer question
      1
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Travelers (Richardson, TX) in Apr 2023

      Interview

      The has been the best hiring process I have ever experienced in my life. Throughout this process Travelers have been very responsive, had great communication and been completely transparent. My first interview was by phone with a recruiter going over my experience, resume and the role. After the interview I was sent a link to the companies benefits in detail as well as the cost per pay period for the various great options they offer. I have never had a company share this before being hired. My 2nd interview was via Zoom with 2 hiring managers. This interview took a bit longer 2 hours but it was a great experience. The first 30 minutes they allowed me to ask any questions I had and they answered them all. The next hour the two hiring managers went back forth interviewing me. They went over my resume, background, experience, the role and its compensation and benefits. This was followed my behavioral and situation questions to be answer in the STAR format. (situation, action, task and result.) The last 30 minutes they brought in a employee on the call introduced her and and left the call. I was allowed to shadow this employee who was in the exact role I would be in, see the companies systems and talk to her about the what I would doing in detail. This is another incredible thing I have never had a company provide a 30 minutes preview of the work you will be doing before your employed by them very transparent! I would highly recommend Travelers to anyone looking for employment they have been great!

      Interview questions [1]

      Question 1

      Behavioral and situation questions mostly in the 2nd and final interview make sure you practice these most were easy to answer if you practice and prepare. There were a couple that were situations I have not encountered I had to take a moment to think about to answer.
      Answer question
      2

      Insurance Service Representative Interview

      13 Sept 2023
      Anonymous employee
      Brookfield, WI
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Travelers (Brookfield, WI) in Jan 2023

      Interview

      Initial phone interview, basic questions and 3 behavioral, final video interview with 2 hiring managers all behavioral questions and about company. Make sure you know something about the company. And practice how to answer questions.

      Interview questions [1]

      Question 1

      How you handle a difficult customer?
      Answer question