I applied through an employee referral. The process took 4 weeks. I interviewed at Travelers (Alpharetta, GA) in Aug 2017
Interview
It was an all day process after the initial over the phone interview. I had to go in at 8am to do an assessment then interview with two supervisors then a higher up manger. I left at 3:30. I also had a hour break
Interview questions [1]
Question 1
When did you ever have a time when a customer would not be satisfied with service?
I applied through a recruiter. The process took 4 weeks. I interviewed at Travelers (Denver, CO) in Jan 2022
Interview
Phone interview, Zoom interview with two managers, peer time and Director interview. All done in one two hr zoom call. They do provide breaks between each part. Offer next day. Background is very thorough.
Interview questions [1]
Question 1
Tell me about a time you had to break bad news to someone. How did you handle it?
I applied in-person. The process took 4 months. I interviewed at Travelers (Toronto, ON) in Jan 2020
Interview
Three interviews and four months for a job offer. First interview was the supervisor of claims the second was supervisor and claims manager and the third was the claims director
Interview questions [1]
Question 1
Example when a customer was satisfied with claims service
I interviewed at Travelers (Hanover, NJ) in Sept 2017
Interview
Standard phone screening. Lengthy assessment test.
Some questions very easy. Others very difficult. Most important thing is to get through the easy questions so you don't leave any unanswered and then spend remaining time on the harder questions. Interview consists of a team approach with questions asked in the STAR format.
Interview questions [1]
Question 1
Tell me about yourself.
Tell me about a mistake you made.
Tell me about an accomplishment.