I applied through other source. The process took 4 weeks. I interviewed at Transport for London (London, England) in Aug 2017
Interview
The initial process is determined by the sucess of the grammar test. The process was then followed up with an invite to attend the role play. Unfortunately I did not pass the role play although very close so did not make it to the final interview.
Other Customer Service interview reviews for Transport for London
I applied online. The process took 3 months. I interviewed at Transport for London (London, England) in Dec 2025
Interview
Extremely technical, yet fair. I enjoyed the whole process but it is quite a long process. From start to final interview it took roughly 3 months I guess the competition was strong.
Interview questions [1]
Question 1
About any other experience I have in Customer service and how I feel it would allow me to represent the company well during probation
Fue Excelente el proceso de la entrevista, agilizado y me sentí escuchado en todo momento cuando presente mis dudas. Me quedé con el puesto y me sentí muy agradecido con mis compañeros y mi jefe inmediato
Interview questions [1]
Question 1
Cuáles eran mis aptitudes y cualidades para llenar el puesto
I interviewed at Transport for London (Stratford, London, England)
Interview
I feel the interviewer was biased although answered the question and followed correct procedure they were not happy. I also know someone else who I prepared them for and also another person and they didn't get the job so I definitely feel there is biasses in the tfl hiring process.
Interview questions [1]
Question 1
Ask a situation and how you deal with customer, drunk and smoking on platform