They will ask you to introduce yourself and move on to questions about what you know about customer service and the company.
The interview is usually less than 8minutes. And the HR is really friendly so you won't have reason to be nervous. You'll enjoy the whole process
I applied through an employee referral. I interviewed at Touch And Pay Technologies
Interview
It was a good session. The Hr was an interesting,she told me to calm down few times, cuz she could read the nervousness on my face. Didn't know an interview could be so much easy