The interview process was great! Started with a phone screening, then interviewing with the two hiring managers on Zoom. One may only ask 3 questions that are technical while the other asks more about soft skills.
Interview questions [1]
Question 1
Tell me about a time you had to troubleshoot an issue in which the root cause was not clear?
Thank you for your feedback on the interview experience. We’re happy to hear it felt positive and well-structured, and we appreciate your insights. We look forward to welcoming you to Toast!
Other Customer Care Specialist interview reviews for Toast Inc
I applied through other source. The process took 1 week. I interviewed at Toast Inc in Feb 2023
Interview
I had a smooth two-step interview process, all happened online. The first interview had some behavioral type of questions which were followed up / confirmed in the second interview which included an analytical cognition test as well.
Interview questions [1]
Question 1
How you deal with difficult customers was one of the questions.
I applied online. The process took 1 day. I interviewed at Toast Inc (Omaha, NE) in Oct 2022
Interview
Was a relative easy interview where they asked STAR related questions. Had some interesting and fun parts where they got to know you before proceeding to the actual interview. Definitely nothing too hard or anything you would have to study for in advance.
