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      Toast Inc

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      Marketing Specialist Interview

      8 Nov 2017
      Anonymous interview candidate
      Boston, MA
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 7 weeks. I interviewed at Toast Inc (Boston, MA) in Sept 2017

      Interview

      I applied for two marketing roles at Toast and interviewed in-person for both. The first role I interviewed for, the hiring manager wasn't even there as she was "out sick". The second role I interviewed for, I was at Toast for 4 hours and was bombarded by case study after case study (the hiring manager was completely unaware of this and apologized by saying she would correct this for other candidates). For both roles I was asked to complete rigorous and time consuming case studies. I didn't end up getting either job, but overall it felt like the interviewers weren't aligned on what they were looking for in the positions and were equally unsure of how to conduct interviews. Additionally, for both roles, Toast waited over 2 weeks before telling me that they had found more qualified candidates. At the end of the day I was so frustrated with the process and lack of communication that I didn't end up really wanting either job.

      Interview questions [1]

      Question 1

      Case study question that required knowledge of specific company modules and platforms.
      1 Answer
      1
      avatar
      Toast Inc response
      8y
      We understand the interview and selection process can be arduous at times and unfortunately both of your experiences may have leaned much further in that direction than anticipated. For Marketing roles, the case study has done a great job of showcasing candidates ability, but I agree that they should be limited in quantity and we are correcting that going forward. I really appreciate you providing this detailed feedback to help Toast improve our process.