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      Thumbtack

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      Conversion Rate Optimization Manager Interview

      24 Oct 2022
      Anonymous interview candidate
      San Francisco, CA
      Declined offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 4 weeks. I interviewed at Thumbtack (San Francisco, CA) in Sept 2022

      Interview

      Was reached out to on LinkedIn by a Thumbtack recruiter for a Sr. CRO Manager position. Sent over my resume and had a brief phone screen with the recruiter shortly thereafter. Phone screen went well, so they passed me on to the hiring manager for a short interview. Hiring manager interview went well, so that gave way to gauntlet-style interview with members of their team, for series of short (~30 minute) technical and non-technical interviews. Interviews weren't especially challenging in and of themselves, but gave a feel for culture and the type of people you would work with at Thumbtack. Gauntlet interview round gave way to short interview with hiring manager's boss, all of which went well. Recruiter reached back out with a good verbal offer that included equity about a week later, then followed up about a week later with an offer for less than was initially discussed and a title that was scaled down from "Senior Manager." When I asked why the title was scaled down, the recruiter gave me a puzzling response about how "it's actually a good thing to start at a lower title and then get promoted" instead of hiring me at the job title we had been discussing the whole time. They then proceeded to call me entitled and asked why I bothered applying in the first place, seemingly forgetting that they had reached out to me first. Suffice to say, I politely declined the offer and wished them the best. Thumbtack has a good product and seems like a nice place to work, but this experience sure left a bad taste in my mouth. Never had an employer change that much about the scope of the job at the last minute, then question MY integrity. They lost a potential employee and may have lost a loyal customer.

      Interview questions [2]

      Question 1

      Why do you want to work at Thumbtack?
      Answer question

      Question 2

      What do you know about incrementality?
      Answer question
      2

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