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      Technical Support Specialist Interview

      31 Mar 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at ThoughtWire in Mar 2022

      Interview

      A recruiter contacted me to schedule a phone screen but scheduled it outside my availability and then went silent for over a day. The invite was then updated, but the recruiter did not call. She called me four times two hour later and then emailed me to try to reschedule. I reluctantly agreed. During the phone screen there was a lot of background noise so I wasn't able to hear her very well and she didn't allow me to ask questions. She then asked for my availability for the next interview over the next few days but went silent again for over a day. Then I received an invite for the following week. When I asked the recruiter if that was a mistake, she said it was and sent me a Zoom invite for four hours later the same day. At that point I decided to bow out of this chaotic process.

      Interview questions [1]

      Question 1

      Do you have Linux experience?
      Answer question

      Other Technical Support Specialist interview reviews for ThoughtWire

      Technical Support Specialist Interview

      31 Dec 2019
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at ThoughtWire (Toronto, ON) in Nov 2018

      Interview

      Fair and fast interview process. The process started with phone screening and was concluded by a hands-on test and discussions to determine the cultural fit. The test was fair and under normal working conditions (internet access and enough time to solve the challenges presented)

      Interview questions [2]

      Question 1

      What would be your ideal position in the next two/five years?
      Answer question

      Question 2

      What KPIs did you track as part of implementing ITIL?
      1 Answer

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