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      Thomas Cook

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      Travel Consultant Interview

      5 Feb 2023
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Thomas Cook (London, England) in Aug 2019

      Interview

      Role play and face to face interview questions. - explaining examples of exceptional customer service and what travel knowledge I had. Also had to complete a maths test which took around 10 minutes.

      Interview questions [1]

      Question 1

      Why do you want to work for Thomas Cook
      1 Answer

      Other Travel Consultant interview reviews for Thomas Cook

      Travel Consultant Interview

      12 Mar 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Thomas Cook

      Interview

      Friendly interview. Met some of the staff whilst I was waiting which was nice. Also completed a basic maths test before the sit down interview. Overall a really nice experience.

      Interview questions [1]

      Question 1

      Mainly about my past travel experience.
      Answer question

      Travel Consultant Interview

      19 Sept 2018
      Anonymous interview candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Thomas Cook

      Interview

      I originally applied for a different position but was asked if I would consider interviewing for this. You start with a application then have a online test judging your English and reading skills. I had a video interview for the position I applied for (social media), I believe with the travel consultant position you don’t do this. I then had a telephone conversation and attended an assessment day. Nice open plan contact centre, friendly staff and lots of love attributes. Looks like a good place to work, managers sit at open desks, no negative hierarchy. I declined as I felt it wasn’t the right job for me personally but defiantly would be for someone passionate about travel.

      Interview questions [1]

      Question 1

      Describe a time you’ve delt with a difficult situation?
      Answer question

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