I applied online. I interviewed at The Zinc Group Ltd (Glasgow, Scotland) in Apr 2024
Interview
Seamless, Vikki is a sweetheart. A great talent acquisition manager, went straight to the point and didn’t keep me waiting.
I am currently considering an offer from them and see how it goes from there. They just want to be sure you have the skill set
Interview questions [1]
Question 1
Describe a scenario where you assisted a customer and made the service remarkably successful.
They mainly asked me customer service questions, asking about past experience, with a real focus on the specific difficulties of the job. They ask scenario based questions, relating to customer service experience
