Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      The Zappos Family

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: The Zappos Family reviews | The Zappos Family jobs | The Zappos Family salaries | The Zappos Family benefits
      The Zappos Family interviewsThe Zappos Family Merchandising Assistant interviewsThe Zappos Family interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Levi Strauss
      3.7★Compensation and benefits

      Merchandising Assistant Interview

      29 Dec 2010
      Anonymous interview candidate
      Henderson, NV

      Other Merchandising Assistant interview reviews for The Zappos Family

      Merchandise Assistant Interview

      22 Sept 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 5 weeks. I interviewed at The Zappos Family (Henderson, NV) in Sept 2010

      Interview

      I applied for this position via Jobvite and got asked to fill out a formal application then was asked for a phone interview. I was contacted on time by the person they said would be calling me, and the interview lasted about 15 minutes. I communicated with the recruiters through email and they asked me to take the personality questionnaire and then later on a skills test. Later, they asked me to do a Skype interview with the team (I live out of state). I sat in front of my computer and different groups of people (about 2 or 3 at a time) came and spoke to me. I thought it went really well. It lasted about an hour but it felt so quick! It felt like I was just having a conversation with my friends, they asked me a lot about myself and what I could bring to the company. All this time the recruiters were emailing me details about the position, like salary and benefits, leading me to think I had a great chance at the job. After the Skype interview, the lady who could potentially be my boss, said she wanted to meet me in person. I told them to let me know when so I could either drive or fly there, but they said they would love to pay for my plane ticket! A friend of a friend works for the company and she coached me on what I should know; definitely a great help! She said the company is all about culture and being able to fit-in. The company flew me there and put me up in a hotel for the night. I was picked up in the morning and as soon as I arrived at the office, I was given a tour. Great environment and everyone was so nice! The interviews started about an hour after I got there. They put me in a conference room and different groups of people came in to talk to me, pretty much the same ones I talked to via Skype. I thought they could have done a better job coordinating the interview because I repeated myself about ten times throughout the day. I was taken out to lunch, which I knew was part of the interview process, but I didn't feel like I was part of the group. The ladies who took me had their own conversation going and it was tough for me to join in. After lunch, more people came in and spoke to me, and again I was repeating myself and saying the same thing over and over! And two of the interviewers even admitted that. Another thing that made me nervous was that in between interviews, I knew they were all talking to each other about me and comparing notes. The last group of people to talk to me said they felt like I didn't want to be there! I was insulted by that! In previous interviews, it seemed they were impressed with my college degree, even though it wasn't required in the position I applied for and not in the same field of work. Throughout the interview, I tried to emphasize what I had learned in college and show that I can use it in the workplace and be creative and make it work with this position. It felt like they were making me beg for the job. I think actions speak louder than words, but they didn't seem to see it that way. I rearranged my schedule for the past month so I could be available for every test and interview they wanted, and halted my job search because it looked like I was going to get hired. In the email they sent me a few days before the interview they told me "In respect for your time, if we don't see a mutual fit, we will end the interview process." I interviewed for FIVE hours, and if they didn't see that I fit in well, they could have sent me away after the second or third time I said my speech. The last group, however, did say that everyone I spoke to liked me and that I would fit in and do well there. So you can imagine my surprise when I received an email a few days later saying that they "didn't see a mutual fit." I'm not sure where in the interview I showed that I wasn't serious about wanting the job and being there. Wish I could ask them but too late now. In my opinion, it's a very unusual interview process...and very tedious.

      Interview questions [3]

      Question 1

      If you could be any superhero, who would you be and why?
      Answer question

      Question 2

      On a scale of 1-10, how weird are you?
      Answer question

      Question 3

      What's your favorite drink?
      1 Answer
      8

      Application

      I applied through university. The process took 2 months. I interviewed at The Zappos Family

      Interview

      The interview process is rather long. You interview with multiple people from HR, the team you're applying with, managers... it's all to see if you'll be a fit with the team. Being a culture fit is the most important thing, so the questions won't be boring.

      Interview questions [1]

      Question 1

      If you could write an autobiography, what would it be called?
      Answer question

      Merchandising Assistant Interview

      11 Oct 2016
      Anonymous interview candidate
      Oklahoma City, OK
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at The Zappos Family (Oklahoma City, OK) in Sept 2016

      Interview

      The interview process was very easy to accomplish. They made sure that it was easy to understand the questions and you have a lot of time to answer each one. They also give you two chances for the virtual interview so if you messed up like I did you had a chance to go back and fix it.

      Interview questions [1]

      Question 1

      If you could bring two things to a deserted island what would it be and why?
      Answer question

      Merchandising Assistant Interview

      11 Feb 2016
      Anonymous interview candidate
      Lafayette, IN
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at The Zappos Family (Lafayette, IN) in Feb 2016

      Interview

      9 questions to learn about you, some were silly questions like the deserted island question and some were more professional. Personally I am not a fan of online video interviewing since they can be awkward and you can't ask them to explain their questions. But they have to do what they have to do.

      Interview questions [1]

      Question 1

      If you were deserted on an island, what two items would you bring?
      Answer question
      2