I applied through other source. I interviewed at The Ritz London (London, England) in Jul 2024
Interview
The interview is very customer service focused, with emphasis on answering situation-based questions. They want to understand your perception of luxury hospitality and they are looking for great personalities more than specific previous role experience, since booking systems can be taught.
I applied through university. The process took 3 weeks. I interviewed at The Ritz London (Geneva) in Oct 2017
Interview
As it was for my school (I am enrolled in a hospitality school in Switzerland) we made the interview via Skype with the Executive Housekeeper and a member of the HR team.
I applied through a staffing agency. The process took 2 days. I interviewed at The Ritz London (London, England) in Jun 2014
Interview
Came as an agency worker. Never really had a chance to have a real interview . Agency prepared me very well but in this industry it doesn't really matter because with a very high turnover employers can not choose to take whoever they want as hotels are usually understaffed