Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      The Predictive Index

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: The Predictive Index reviews | The Predictive Index jobs | The Predictive Index salaries | The Predictive Index benefits
      The Predictive Index interviewsThe Predictive Index Client Success Manager interviewsThe Predictive Index interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      SelfEmployed.com
      3.9★Compensation and benefits

      Client Success Manager Interview

      4 Sept 2018
      Anonymous interview candidate
      Westwood, MA

      Other Client Success Manager interview reviews for The Predictive Index

      Client Success Manager Interview

      5 Apr 2018
      Anonymous employee
      Westwood, MA
      Accepted offer
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at The Predictive Index (Westwood, MA) in Aug 2018

      Interview

      To start the interview process you are administered PI’s Behavioral and Cognitive Assessments. The next step was an hour long phone interview ( mine was with someone that is currently in the role that I applied for) where you are asked detailed questions about your background and review the results of your Behavioral Assessment. I really enjoyed this phone screen and think it was a thorough way to understand the role and the company better, as well as sharing details about my background. For the next step they flew me out to MA for a “super day” interview, which was supposed to be 2 1/2 to 4 hours of meetings with 5 people for 30 to 45 min each. I only ended up meeting with 3 people, which is where I ultimately knew that the interview process was being cut short. The people that I met with were great and they provided detailed insight into the role, the company, and asked extensive scenario based questions to understand my work style/behavior. You are also given a role play scenario to demonstrate how you manage a client meeting/subscription renewal. I also must note that the office coordinator that handled all of the scheduling and communications for my interview(s) was wonderful to work with and very responsive. She provided a tour of PI’s office which is really well designed. The part that was extremely offputting is similar to what other reviews state, the post interview follow up. It was over a week before I heard anything back from the Recruiting Manager (mind you I’d never even spoken to this person once throughout the process). The email was short and seemed insincere. While I completely understand that the company doesn’t owe candidates a lengthy explaination of why they chose not to hire you, I reached out asking a few questions regarding feedback and received no response. I spent a day and a half flying out to interview with PI, so a response would have been appreciated especially given how much they spoke about transparency in the interviews. Also, I’m assuming that they knew they were not going to move forward when they cut my interview short, so I’m not sure why it took over a week to receive the rejection email. I primarily wanted to share this review in hopes that PI will improve this part of the process for future candidates.

      Interview questions [2]

      Question 1

      Share a time when you disagreed with someone’s viewpoint in the workplace. How did you handle the situation?
      Answer question

      Question 2

      What is something you’ve done in either your personal life or career that you consider to have been a risk?
      Answer question
      2
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at The Predictive Index (Westwood, MA)

      Interview

      Two phone screenings followed by a 90 minute on site interview with two hiring managers and division leader. The process was succinct and follow up from PI was great.

      Interview questions [1]

      Question 1

      What is something you've done in the past that you are most proud of?
      Answer question