I met with one person. I was asked a lot of questions about my past customer service experiences. I was told what the customer service representatives did at Magnet. We discussed how I could be a good fit.
Interview questions [1]
Question 1
Tell me about a challenge you had in customer service and how you dealt with it.
I applied online. The process took 1 week. I interviewed at The Magnet Group (Washington, MO) in Dec 2015
Interview
Interviewer asked what I had been doing the last 10 years. Successes. Failures. What I'm strong in. What I'm weak in. Then he explained the position and went very in depth into the history and culture of the company. He was very cognizant of how I would fit into the role and how I could work with the rest of the team. He laid out exactly what my duties would include (unlike some interviews I have been subjected to). He asked leading questions, looking for how I framed my answers. He was very thorough, astute and effective.
Interview questions [1]
Question 1
What have you been up to the last few years?
What kinds of technology have you been using?
How is your management experience?
How many projects have you completed successfully?
Do you have Virtual Machines experience?