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      The London Clinic

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      The London Clinic interviewsThe London Clinic Customer Service Lead (Patient Access) interviewsThe London Clinic interview


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      Customer Service Lead (Patient Access) Interview

      19 Nov 2025
      Anonymous interview candidate
      London, England
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at The London Clinic (London, England)

      Interview

      I received an email stating that they wanted me to book in for an interview. One the interview date had arrived I sat down with the hiring manager Romelo and a manager from the customer service team asked a series of Competency Style questions. It lasted 45/50 minutes. After the interview I was told I’d hear back at the end of the week or at latest, the beginning of the next week. It has been 3 weeks and I have not heard back. At the end of the first week I sent an email just thanking for their time and look forward to a response to which I received no reply back.

      Interview questions [1]

      Question 1

      What does EDI mean to me
      Answer question