The interview process was largely consistent with what previous reviewers have described. I was contacted by an HR representative who asked very basic questions that were already clearly stated on my resume, which made the screening feel somewhat redundant. Following that, communication was poor. I had to chase for updates multiple times, and was given reasons such as the HR being on medical leave or asked to check again the next day. However, no proper follow-up was ever provided. Based on this experience, there seems to be a gap between how The Learning Lab Singapore positions itself and the actual candidate experience. While it presents itself as a premium or prestigious education provider, the lack of professionalism and communication in the hiring process does not reflect that image.