I applied online. The process took 3 weeks. I interviewed at The Joint Commission
Interview
The interview process was all online - the first portion is answering and video recording your responses to about 5-7 questions.
The second portion is online interviews with 2 people at a time.
Most of the interviewers were very nice and conversational which made the process less nerve-wrecking. But there was one lady who was just asking grilling questions and wasn't very pleasant to speak to. The overall process went well - but I never heard back after that - I was ghosted.
Interview questions [1]
Question 1
Basic questions about customer service, why you're interested in this company and position, how you react in times of conflict with customers/clients/colleagues.
Interview was easy but you talk to a few people. Typical interview questions, ask about work style and how you work with teams. Ask about experience and conflict you have had in previous jobs.
Interview questions [1]
Question 1
When was a time you disagreed with a coworker and what was the outcome?
I applied online. I interviewed at The Joint Commission in Mar 2016
Interview
The initial contact was via email to submit an online video interview. It was about 5 questions. I received a call from HR the following week to come in. I met with the heads of the department first then the team leads - I found the heads of the dept overly friendly but the communication was great; the leads were I believe a little stand offish in the beginning but then warmed up. I was told I would hear back within a week. Never heard back and this was back in March. I went on vacation end of April so decided to email the one head of the department to inquire if I was still being considered - silence. I honestly thought the overall interview had gone well. But anyway, I kept getting new job alerts to my email from the company and saw this position constantly being re-posted on the site so I believe they were waiting for someone they knew to apply or none of the applicants that had applied were what they were looking for.. any who, I think a common courtesy email of thank you for interviewing but we've decided to move forward with another applicant would of been nice.