The process took 1 week. I interviewed at The Home Depot (Rancho Cucamonga, CA) in May 2010
Interview
I applied online and received a call two weeks later. However, this was during a hiring period and may not be the norm. I answered the normal basic interview questions and was passed on for a in-person interview. This was actually more of a skills analysis. The questions were based on product knowledge and customer service.
Overall, the company itself was ran rather well and efficient. The training consisted of several weeks.
Interview questions [2]
Question 1
If a customer becomes irate and abusive, how would you handle yourself and the situation?
easy, straight forward. over the phone interview and offered position same day. asked questions about availability and office space to put equipment. asked about general customer service scenario questions. asked about dealing with difficult customers.
Everything went as expected. Wasn’t nervous at all . They follow up very quickly . Make sure to be yourself and answer with confidence! They made me feel as if I was already apart of the company
I interviewed at The Home Depot (Wisconsin Dells, WI)
Interview
They asked standardized questions and used a standard skills assessments, had a diverse interview panel, and was transparent about the interview process. They emphasized upward mobility at the job and gave the candidate an opportunity to ask any questions they had