Personal interview, group discussion, role play
Role play was to help a woman. She was dissatisfied with poor service and we had to offer her alternatives. We worked in groups by 5. The recruiter was observing
I applied online. The process took 5 months. I interviewed at The Emirates Group (Dubai) in Aug 2025
Interview
There is only an online interview for this role. All done in the hirevue platform, zero human interaction. 4 video questions and 2 games to test your memory and cognition.
Interview questions [1]
Question 1
Common customer service questions like how you normally deal with stressful situations