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      Tentrr

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      Customer Experience Associate Interview

      18 Jul 2020
      Anonymous interview candidate
      New York, NY
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Tentrr (New York, NY) in Jul 2020

      Interview

      Video interview with some customer support and background questions. The next interview was the following day and just consisted of me asking the Manager questions about the team, company etc. The pay for this position is very low (hourly) and benefits aren't offered until after 4 months. Also, the Manager claimed that they would be making a decision about who to hire with notification going out to all the next day, but the day came and went with zero response. The reviews about this place are spot on. They smile and say the right thing but they couldn't care less about professional integrity.

      Interview questions [2]

      Question 1

      A customer is having difficulty using the system what would you do to help them?
      Answer question

      Question 2

      A host reports that a guest left the campsite early without checking out, how do you respond?
      Answer question