I applied online. The process took 2 days. I interviewed at Tech Mahindra (Noida) in Sept 2022
Interview
There are so many interview rounds. But the salary is not good. Management is not good. They do not know how to manage bunch of people at one time. No support from managers as well.
Interview questions [1]
Question 1
Tell me about yourself. Why do you want to work in BPO? Experience What is customer service? How will u handle an angry customer
I applied through an employee referral. The process took 2 days. I interviewed at Tech Mahindra (Cyberjaya) in Jul 2024
Interview
First interview with English test ,
Second interview determine your Chinese test
A lot of language test to do, like listening, interpretation, grammar, terms. Have to really study but after first interview they will provide study guide. Have to really take time to study on this.
It's gone a smooth and intersting.attending interviews will lead to a better way that helps us to gain more knowledge.we can develop ourselves to the next stage of career. It give us a great experience to tackle the interview much more.
Provide support to the IT Business Systems Manager in the governance of existing systems and processes. Supporting all departments in the delivery and implementation of projects and changes. Analysing existing business processes with an objective to recommend and implement efficiencies. Liaising with group companies and subsidiaries to document, report, and enhance governance and standards. Ensuring compliance with existing policies through regular reviews and application controls testing. Working closely with the local support team and external contractors to ensure services and projects are delivered as per SLAs.
Interview questions [1]
Question 1
Provide support to the IT Business Systems Manager in the governance of existing systems and processes. Supporting all departments in the delivery and implementation of projects and changes. Analysing existing business processes with an objective to recommend and implement efficiencies. Liaising with group companies and subsidiaries to document, report, and enhance governance and standards. Ensuring compliance with existing policies through regular reviews and application controls testing. Working closely with the local support team and external contractors to ensure services and projects are delivered as per SLAs.