I applied online. The process took 4 weeks. I interviewed at Tebra (Santa Monica, CA)
Interview
Applied, then contacted by recruiter shortly after. Interview was fairly straight forward. Phone interview, followed by in-person interview with who would be my direct manager. After that, did a final interview with Director of support.
Interview questions [1]
Question 1
- Give an example of how you handled a difficult customer.
- Tell Me About a Time You Assisted a Customer Who’d Worked with Multiple Agents and Didn’t Get the Help They Needed.