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      TUI Group

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      Cabin Crew Interview

      21 Mar 2019
      Anonymous employee
      Bristol, England
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at TUI Group (Bristol, England) in Feb 2018

      Interview

      Was invited to assessment day after doing a video interview and application form. The assessment day was at a hotel local to the airport I applied to be based in. Assessment day was made up of a friendly ice breaker, reach test, then we had to write and deliver our own PA, then we had to do a easy maths test (mostly just 'how much change would you need to give the passenger if they paid with a £10 note etc'). Then we had to be split into small groups to do a group discussion. This was difficult because it's important not to be too overbearing but it's also important to get your point across. Then at lunch time, over half the group were sent home and the rest got through to the afternoon which consisted of a role play exercise and an interview with recruiters.

      Interview questions [3]

      Question 1

      Please give an example of when you gave exemplary customer service?
      Answer question

      Question 2

      Please tell me of a time a customer was difficult and explain how you diffused this situation
      Answer question

      Question 3

      Tell me of a time you were responsible
      Answer question
      2

      Other Cabin Crew interview reviews for TUI Group

      Cabin Crew Interview

      31 Jan 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at TUI Group

      Interview

      Really nice and friendly experience! Actually one of the nicest interviewing processes to be honest - definitely felt heard and welcomed. The interviewers were lovely and came across very human and it was a relaxed environment.

      Interview questions [1]

      Question 1

      Why I wanted to be cabin crew
      Answer question
      1

      Cabin Crew Interview

      8 Nov 2024
      Anonymous employee
      Stansted Mountfitchet, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at TUI Group (Stansted Mountfitchet, England) in Oct 2024

      Interview

      Welcoming recruitment team, easy to use interface and straight forward process. The interview questions were very well structured, and they make it feel as if you are having a conversation.

      Interview questions [1]

      Question 1

      What makes a good team?
      Answer question

      Cabin Crew Interview

      2 Dec 2024
      Anonymous employee
      Gatwick, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at TUI Group (Gatwick, England) in Sept 2024

      Interview

      Brilliant interview process very kind staff, positive and friendly, some details may be vague until you get a contract, apart from that extremely helpful recruitment. Group exercise and interview (and introduction to company)

      Interview questions [1]

      Question 1

      Why do you want to be cabin crew?
      Answer question
      1