I applied online. The process took 3 days. I interviewed at TRANSCOM
Interview
First there is a written interview with technical questions and then there is a phone interview with your basic interviewing questions about your work history and customer service experience Etc.
Interview questions [1]
Question 1
Tell me about a time that you dealt with a difficult customer
There was a Group interview with one recruiter and another participant. We were asked questions individually and then pulled into breakout rooms and asked individual questions and given an offer at the end of the interview. It lasted about 30 mins total. Very laid back, no camera.
Interview questions [1]
Question 1
Name a time you handled a difficult customer or how would you walk through dealing with a difficult customer?
I applied online. The process took 1 day. I interviewed at TRANSCOM (Toronto, ON) in Sept 2020
Interview
The process is very easy. The interview was conducted online over the course of an hour. You are in this group call with other potential candidates. They ask stereotypical interview questions about you. The online application for this job (pre-screening) took a lot longer for me to complete than the interview. I think they hire everyone because everyone in my group interview got hired.
Interview questions [1]
Question 1
Broad open-ended questions like: Tell me about your work experience. Tell me about yourself. How would you handle a difficult customer?