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      CSA - Customer Service Associate Interview

      28 Aug 2025
      Anonymous employee
      Noida
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 days. I interviewed at TP (Noida) in Feb 2024

      Interview

      it was easy just average communication skills required , must focus on grammar and there will be no fillers , overall interview is easy just normal questions about company info , about industry .

      Interview questions [1]

      Question 1

      how will you manage a frustrated customer.
      Answer question

      Other CSA - Customer Service Associate interview reviews for TP

      CSA - Customer Service Associate Interview

      1 Jul 2025
      Anonymous employee
      Calcutta
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at TP (Calcutta)

      Interview

      1st round is HR round . If you clear it then it will be Ops Round . 1:1 interaction in ops round. If you clear ops then you have to appear in Versent test.

      Interview questions [1]

      Question 1

      Basic Introduction Hobbies Goals in life About the company Salary discussion, Shift timings
      Answer question

      CSA - Customer Service Associate Interview

      15 Jun 2025
      Anonymous interview candidate
      Noida
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied through other source. I interviewed at TP (Noida) in Apr 2025

      Interview

      The interview process contains a group discussion, communication & typing and a operational rounds. The only thing is that there management for taking interview in time was not good enough

      Interview questions [1]

      Question 1

      They ask about few Q's like "will you willing to shift for a night job", " Tell me about yourself ", " About the post/role", " About company " etc.
      Answer question