I applied online. The process took 2 weeks. I interviewed at TP (Bangor, Northern Ireland) in Jan 2019
Interview
Typing speed test followed by customer complaint scenario based on their Sainsburys account. Questions and Answers interview with HR. Started with describing current job asked what hours I had worked. Describing previous experience on customer service roles.
Interview questions [1]
Question 1
Tell me about a time when you provided good customer service?
I applied in-person. I interviewed at TP (Guba, Cebu City) in May 2026
Interview
The interview process was great. I was handled by a professional interviewer and able to answer all her questions. My experience with the TP has been good and I expect nothing but a good work environment.
Interview questions [1]
Question 1
One thing that they asked is my prsonal information.
3 Telefonate und 2 Test.
Die Mitarbeiterin hat mir vorher gesagt welche Fragen(nicht alle aber 2/3) sie stellen wird und mir geraten mich darauf vorzubereiten.
Das habe ich dann natürlich auch gemacht und das hat mir sehr geholfen.
Quick and only a few questions and not too hard. It was all basic customer service questions and a short role play and email writing in both languages. Total time was less than an hour.