You can apply online or walk in. If you apply online, it saves you some time. You do some basic assessments such as a typing assessment, then you interview. Once I completed my interview process, I was hired on the spot.
Interview questions [1]
Question 1
The questions depend on which project you are applying for. A lot of them are basic questions, and then some questions to ensure you understand it is a call center where you will be taking calls regularly in an agent position.