I applied through a staffing agency. The process took 1 week. I interviewed at TP (Ciudad de Mexico) in Dec 2024
Interview
La entrevista es grupal. Al principio con más de 100 personas. Luego dividen en grupos más pequeños. Hacen preguntas en español e inglés. Aplican pruebas psicometricas y sobre el nivel de inglés, hanilidades de leer, hablar y escuchar y después de evaluarte, te hacen la propuesta de trabajo.
The process is quite easy an not to difficult good for someone without call centre experience they always recruiting for no experience candidates which make it good they should give peoplw with no matric also a chance
It was fluid, the recruitement process was well organised and quite fast. not very human at first but once enrolled, procedure is very clear. they are regularly recruiting but easier when you have a referal
I applied through an employee referral. I interviewed at TP in Jan 2026
Interview
It went well I've answer the question ,Also the interviewer gave a feedback base on my answer to a certain question , she gave also gave a bit information about what is ecommerce account
Interview questions [1]
Question 1
The interviewer asked me a question that related to my account, What will be your response to a customer that want to buy a certain product and that product is currently unavailable.