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      TMG Health

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      Customer Service Representative Interview

      16 Jan 2018
      Anonymous employee
      Amarillo, TX

      Other Customer Service Representative interview reviews for TMG Health

      Customer Service Representative Interview

      21 Oct 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at TMG Health

      Interview

      Interview set up by a recruiter, and you had a chance to meet with a supervisor. There was an assessment. Upon offer, it was contingent on background check and drug screening.

      Interview questions [1]

      Question 1

      I can't remember one of the questions.
      Answer question
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied in-person. The process took 1 week. I interviewed at TMG Health (Amarillo, TX) in Aug 2013

      Interview

      Hired through a Temp company. I moved jobs internally and the interview process was between 2 managers asking generic interview questions. Overall the selection process should be geared more toward basic computer skills and the ability to multi task on the phones.

      Interview questions [1]

      Question 1

      Can you type and read? Do you consider yourself reliable to show up to work? Do you have call center experience or Healthcare industry knowledge.
      1 Answer

      Customer Service Representative Interview

      30 Nov 2017
      Anonymous employee
      Hazleton, PA
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at TMG Health (Hazleton, PA) in Mar 2017

      Interview

      Its basically a one on one with a person at one of their remote locations. the room is filled with many other people who are interviewing at the same time as you so its a bit loud. Honestly just feels like a job fair more than an interview.

      Interview questions [1]

      Question 1

      They asked if you had a situation where a customer had a horrible problem. How did you resolve this issue?
      1 Answer

      Customer Service Representative Interview

      29 Jun 2015
      Anonymous employee
      Scranton, PA
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied through a staffing agency. The process took 1 day. I interviewed at TMG Health (Scranton, PA) in Mar 2015

      Interview

      You are hired on through manpower.You get ask maybe three questions before you are automatically placed. Then you are sent out for a drug testing if passed you are scheduled for a training date which is 6 weeks long

      Interview questions [1]

      Question 1

      Do you have customer service experience?
      1 Answer