I applied online. The process took 1 week. I interviewed at TELUS (Montreal, QC) in May 2024
Interview
A series of 2 phone calls to discuss the applicants experience and another one to assess the interest in the role based on a disclosure of the task and more information on the role. Very easy and straight forward
Interview questions [1]
Question 1
What kind of customer experience do I have, How comfortable are you with technology
2 part process with a video screening before moving onto the virtual interview. Questions focused on the app and how you would deal with patients. It was about a month process.
Meet with recruiter, then move onto interview with director, and finally a panel interview. In the panel interview you get given a case study to read which is then followed by answering some questions.
Interview questions [1]
Question 1
To read a case study that would be followed by some questions.
It wasn't that hard, the interviewer asked some common questions about myself, why I wanted to work there an so on. It was pretty easy being honest, I think that was one of the easiest interviews I have ever had and I'm currently working at Telus.
Interview questions [1]
Question 1
Talk about yourself and how it will contribute to our company