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      TELUS

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      Customer Experience Agent Interview

      12 Feb 2020
      Anonymous interview candidate
      Calgary, AB
      Declined offer
      Positive experience
      Average interview

      Application

      I applied in-person. I interviewed at TELUS (Calgary, AB) in Feb 2020

      Interview

      We were all in a room and were called one after another to be interviewed by different individuals. My interview was held in my interviewer's office. He had a list of questions on his computer and recorded my answers in a form.

      Interview questions [3]

      Question 1

      What does empathy mean to you?
      Answer question

      Question 2

      What do you find frustrating and stressful in a job?
      Answer question

      Question 3

      Tell me about a time you had to deal with a difficult customer
      Answer question
      1