I applied in-person. I interviewed at TELUS (Quezon City, National Capital Region) in Apr 2018
Interview
The interview process is panel type. Expect a line of questioning about performance matrix. How you would handle scenarios. How can you contribute to the organization. What innovations would you suggest.
Interview questions [1]
Question 1
How would you handle the attendance issue of your team member/agent?
Medium level general questions, use star approach , they will try to assess your management skills and how will you handle certain situations ……….like how will you manage attrition and leaves
I applied, was interviewed 2 months later and then it took another month to get a job offer. The interview was just under an hour with just the hiring manager and the interview was easier then anticipated.
Phone and then 2 face 2 face, quick answers. The people were friendly and welcoming . Phone interview was with the human resources department. Each stage was worthwhile, tesearch the company and projects.