Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      TD

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: TD reviews | TD jobs | TD salaries | TD benefits | TD conversations
      TD interviewsTD Call Centre Agent interviewsTD interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Call Centre Agent Interview

      10 Jan 2014
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at TD

      Interview

      Applied online and received a phone call for an interview the next day. Interview was 30 minutes and process went well. First the job was described, then asked why do you want the job, what are your strengths and weaknesses, reasons why we should hire you over the other candidates.

      Interview questions [1]

      Question 1

      No difficult interview questions asked
      Answer question

      Other Call Centre Agent interview reviews for TD

      Call Centre Agent Interview

      25 Sept 2024
      Anonymous interview candidate
      Markham, ON
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at TD (Markham, ON) in May 2024

      Interview

      It was simple. The interview process was not long. Once you submit your application and if it get shortlisted they schedule interview, which was in person. Interview lasts for around 30 minutes where they ask you pretty basic questions.

      Interview questions [1]

      Question 1

      1)Tell me something about yourself 2)why TD 3)Tell me about a time when you provide legendary customer service ? Also some basic questions from your resume so make sure you know what you put in your resume like how you achieve targets in your previous role?
      Answer question

      Call-centre Agent Interview

      20 Apr 2022
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at TD (Toronto, ON) in Apr 2022

      Interview

      Basic questions, strengths and weakness provided scenarios. You need to reread the job description and find experience TD Bank is looking for. Next, match the experience you have with the experience mentioned in the job description. Finally, prioritize your experience with what is required for the job and don’t mention unrelated work experience

      Interview questions [1]

      Question 1

      biggest strength that you have
      Answer question
      1

      Call Centre Agent Interview

      10 Nov 2015
      Anonymous interview candidate
      Markham, ON
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at TD (Markham, ON) in Feb 2015

      Interview

      Overall it is 2 months procedure. I applied online. After 2 weeks, I got an email to do an online assessment. Two weeks after assessment, I got another e-mail for phone interview. A week after phone interview, I got in-person interview at TD Contact Centre, Markham. Most of the questions are based on situations.

      Interview questions [1]

      Question 1

      What is exceptional customer service? How would you deal with angry customers?
      Answer question