I applied through an employee referral. The process took 2 weeks. I interviewed at T-Mobile (Greenville, NC) in Mar 2016
Interview
I applied as an employee referral and was called within a week to set up an interview at the mobile store in Greenville, NC. Manager was really nice. Employees that already worked there seemed nice and happy to be working there. I think the interview went well. The manager did tell me that if I am asked to move forward with the process I will be called for a phone interview with the district manager. A background check was mentioned but nothing about a drug test. So now I'm playing the waiting game!
Interview questions [1]
Question 1
It was a S.T.A.R. system interview. Questions were about previous work experiences and how you handled certain situations. I saw on previous posts people we're asked to sell something like a pen or a pencil. I was really nervous about that part. I practiced really hard as I really want to get this job. T-Mobile is a great company to work for. Fortunately I wasn't asked to sell anything.
They didn't specify what they wanted, claiming a flexible schedule and really emphasizing hiring women, and the whole point is not to check all the boxes. I only asked for Sundays off, and they said they specifically needed me for those days. However, there was no indication in the application that they would specify this; otherwise, I wouldn't have applied. So, needless to say, I didn't get the job because I wasn't willing to compromise. I mean, if none of that matters to you, then I'm sure you can get the job.
I applied online. The process took 5 days. I interviewed at T-Mobile in Jun 2025
Interview
They have a packet of 6-8 behavioral and situational questions
Script style (they cannot help with questions, only repeat the question if asked)
Panel style with 3 managers
They really care about your ability to meet sales goals and what your plan is to meet those goals
Interview questions [1]
Question 1
What would your motivation be everyday to show up and do your best work?
Very informal sitdown interview with a Store Manager and his Retail Assistant Manager in the back room of one of their retail locations run through a number of simple behavioral questions and a role play scenario of a sale interaction