The process took 1 week. I interviewed at T-Mobile (Gilbert, AZ) in Apr 2009
Interview
Contacted by HR rep to do a phone interview. Really basic and quick, easy to get through. Set up for an in store interveiw where it became clear the HR rep was bringing in as many people as possible(no surprise really but the stack of resumes on the desk looked like a phone book). Interviewed by a store manager and district manager, DM really just sat there and played on the computer, letting the store manager take the lead.
Interview questions [1]
Question 1
We plan on interviewing upwards of 30 people for this position, why would you be the best canidate?
Phone interview
Video interview
Interview with 2 direct managers.
They will determine whether you move forward.
It depends on you passing an assessment
Passing a job role play
They also want you to demonstrate previous roles.
I applied in-person. The process took 4 weeks. I interviewed at T-Mobile in May 2023
Interview
Two interviews on a panel of other managers that pass you off to the district manager. You’d need to have a 20 minute presentation going over why you are the person for the job and your credentials.
Interview questions [1]
Question 1
How to develop your team and coach them to success
Straight forward sales and success focused questions. They are looking for open hours and performance driven individuals. Standard one on one interview process with a current store manager and a district manager of the district.