I applied through an employee referral. The process took 1 day. I interviewed at T-Mobile in Mar 2009
Interview
Interviewed with store manager and recruiter. Was recommended by an employee for the interview. They first told me all about the company and the advantages or T-Mobile vs other companies. Hiring was done after the initial interview. They used a S.T.A.R type interview. My advice is to be very prepared with the start questions and think of examples of your past accomplishments. I did not prepare enough about the S.T.A.R system and did not answer quickly enough for some of the questions. I think that contributed doing poorly in the interview.The employees really seemed to enjoy their jobs.
Interview questions [2]
Question 1
Give me an example of a strength and a weakness that you posses.
I applied online. The process took 1 day. I interviewed at T-Mobile (Bothell, WA) in Mar 2022
Interview
Pretty straight forward, meet & greet. They'll put you through sales scenarios & have you act it out. They will also try to get to know you. Camaraderie is great, expect a good amount of questions.
Interview questions [1]
Question 1
How do you help a customer understand their needs based on their requirements?
I applied in-person. I interviewed at T-Mobile (Hoover, AL) in Oct 2017
Interview
I met the Regional Manager an undisclosed location because of the store still being put together. Had a brief but great conversation. He asked about my sales experience, willingness to deal with customers problems and solve them.
Interview questions [1]
Question 1
How I would deal with an angry customer whose bill has been overcharged, and they could not get any help from customer service. How to hand that situation and turn it into a sale.
I applied through an employee referral. The process took 1 week. I interviewed at T-Mobile (Charlotte, NC) in Jun 2010
Interview
referred by another employee; went into the store to talk to the manager; received a link to take a iq test; called to let her know i took the test; she said i passed and i had an interview the following monday; first the store manager interviewed me; then the district manager interviewed me; then i received a call the next day with the offer.
Interview questions [2]
Question 1
Sell me this pencil, pen, phone etc. (grabbed the nearest object and asked me to sell it to them)