Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Synchrony

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Synchrony reviews | Synchrony jobs | Synchrony salaries | Synchrony benefits | Synchrony conversations
      Synchrony interviewsSynchrony Senior Customer Service Representative interviewsSynchrony interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Senior Customer Service Representative Interview

      20 Feb 2016
      Anonymous interview candidate
      Hyderābād

      Other Senior Customer Service Representative interview reviews for Synchrony

      Senior Customer Service Representative Interview

      5 Jun 2023
      Anonymous employee
      Kansas City, KS
      Accepted offer
      Declined offer
      Negative experience
      Average interview

      Application

      The process took 3 days. I interviewed at Synchrony (Hyderābād) in Feb 2016

      Interview

      It was the worst Interview compared to all the companies that I have attended.. It took 3days, for a BPO position non voice based work. The Hiring H.R was so rude and Negligent had no Vision neither a proper procedure.. Please improve your standards you are representing a Company. Got selected but didnt want to join due to the Negative atmosphere ...

      Interview questions [1]

      Question 1

      Personal intro, Voice and Accent Written test, typing test, H.R round. Ops round
      Answer question
      2
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Synchrony (Kansas City, KS) in Apr 2023

      Interview

      2 interviews over the phone.. very easy. They have alot of senerio questions. After first interview if they like you then you schedule second interview. Once hired it's all through email...

      Interview questions [1]

      Question 1

      What would you do to handle a difficult customer?
      1 Answer

      Senior Customer Service Representative Interview

      17 Jul 2018
      Anonymous employee
      Hyderābād
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied in-person. The process took 4 weeks. I interviewed at Synchrony (Hyderābād) in Jun 2018

      Interview

      Interview process 3 rounds Below are the questions For fresher they check how good they have knowledge about customer service and MNC and for experienced stability and how well they can handle the position

      Interview questions [1]

      Question 1

      1st round JAM session:choose own topic or the interviewer gives a topic 2nd round Voice and Accent: Comm trainer takes it Asks profile,roles and responsibilities of previous job if experienced,why synchrony,why left previous org etc 3 round Ops: conducted after 3 weeks Why synchrony Why left previous org Checked stability etc
      Answer question
      3

      Senior Customer Service Representative Interview

      15 Dec 2016
      Anonymous employee
      Hyderābād
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through a staffing agency. The process took 1 day. I interviewed at Synchrony (Hyderābād) in Sept 2016

      Interview

      The interview process was good First round is general Hr round,Second round Voice n Accent, 3rd Round is Operations round.I really liked the way the Interview was Scheduled.Every aspect was good.I personally never felt nervous.The persons who were conducting interview made us feel at ease.KUDOS to SYNCHRONY FINANCIALS.👉I.."THE BEST PLACE TO WORK or LOOK FOR GREAT CAREER GROWTH"

      Interview questions [1]

      Question 1

      Why should we select you
      1 Answer
      1