Process took 3 months. I did the application online they called the next day for an interview. After passing that was told they had no openings for a second interview but to keep checking their online portal. There were no openings for 2 months. Finally got the second interview and it was very chill. They ask the same questions they ask over the phone.
Interview questions [1]
Question 1
If you saw a co worker taking equipment home on the weekends but returning it on Monday even though it’s company policy what would you do?
I applied through a recruiter. The process took 2 days. I interviewed at Synchrony (Hyderābād) in Jul 2019
Interview
Winx Consultancy services contacted me in Synchrony's behalf. It was the worst experience with HR and Operations. The Voice round was amazing he gave excellent feedback, but the HR and Operations rejected me and called me next week again to reject me again after waiting till 11pm! He didn't even call me inside the room. Told the consultant to talk.
Interview questions [1]
Question 1
Why synchrony?
Why BPO?
Where do you see yourself in 3-5yrs?
How would you handle so and so customer?
I applied online. The process took 2 weeks. I interviewed at Synchrony (Merriam, KS) in Jul 2015
Interview
Took online test has phone interview which went well. Invited to a onsite interview. Questions asked had nothing to do with customer service. Was told that I would be contacted in 7 to 10 days.