Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      SwipeSum

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: SwipeSum reviews | SwipeSum jobs | SwipeSum salaries | SwipeSum benefits
      SwipeSum interviewsSwipeSum Customer Success Specialist interviewsSwipeSum interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Success Specialist Interview

      14 Jan 2025
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 3 months. I interviewed at SwipeSum

      Interview

      Everyone was very nice, but the interview process left a lot to be desired. I applied at the end of August and had my first follow-up in mid-September. It was three days before I had another follow-up confirming my phone screen. The phone screen was easy and included typical, run-of-the-mill phone screen questions. I was asked to come in for an in-person interview. My in-person interview was about a week later. Again nothing difficult (tell me about yourself & your experience, "here's the day-to-day"). I asked about salary and they said it wasn't finalized at this point. I was told I'd hear back in two weeks. I didn't hear back after almost three weeks, so I followed up. I didn't receive a response until another two weeks. I was told they moved offices, and I feel that could've been communicated instead of going completely silent for almost five weeks. We move forward and schedule another interview for about two weeks later. I had my second in-person interview, it was very relaxed we talked about strengths and weaknesses, dealing with clients, handling ambiguity, and similar topics. I'm told they'll follow up with me in 1-2 weeks. It's almost 4 weeks before I hear back. They ask for references. I followed up by asking about salary again, and when it did not meet expectations, I asked for a different range and gave my reasoning. I did not receive any type of follow-up after that. While everyone was friendly, I liked the opportunity and felt I'd fit in well based on the interviews, the months of interviewing due to large gaps in communication did not instill confidence. And the apparent ghosting after salary was mentioned was incredibly unprofessional.

      Interview questions [1]

      Question 1

      How do you handle difficult or uncooperative customers? What's one thing you really like doing and one thing you don't like doing? How do you proceed when you can't find an answer to a question?
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Google
      4.5★Compensation and benefits
      avatar
      Microsoft
      3.9★Compensation and benefits
      avatar
      Amentum
      3.5★Compensation and benefits
      SelfEmployed.com
      3.9★Compensation and benefits