I applied through an employee referral. The process took 1 day. I interviewed at SupportTechs (Aurora, IL) in Jan 2017
Interview
It was very simple. The hiring manager just went through the basics of what to expect when you are working there. It felt as if so long as you have some kind of technical competency, you got the job.
Interview questions [1]
Question 1
Are you familiar with laptop/desktop troubleshooting?