I applied online. The process took 2 days. I interviewed at Support.com (Dallas, TX) in Dec 2016
Interview
Applied at support.com, filled in the application and some very east technical questions like name some browsers...etc got a call next day and the interview was very quick and very the questions are seamless.
Interview questions [1]
Question 1
what would you do if a customer is calling with his internet service down?
Simple video interview that asked if you had troubleshooting experience and how technically savvy you are. Figure the interview also helped them judge our temperament as you will need a calm one for this role.
Short and by video. Simple questions. Very fair and kind interviewer. This company puts customer service before technology so make sure you’re quite nice. Second round interview is done via zoom interview they will check your computerAnd your Internet speed
Interview questions [1]
Question 1
What company’s have you done customer service for?
I applied online. The process took 3 weeks. I interviewed at Support.com (LaFollette, TN) in Jan 2019
Interview
Pretty streamlined, applied, did the webcam interview. Computer was actually not up to specs, so had to upgrade. After upgrading and forwarding my new specifications to the company, I was eventually contacted via phone.
