I applied through an employee referral. I interviewed at SubjectWell (Cape Town) in Aug 2020
Interview
The interview was not too bad, infact I'd go as far as saying that it was good. The interviewer was smiling, had a general positive attitude and was genuinely interested in what my responses were.
Interview questions [1]
Question 1
Q: What do you think might be a challenge for you in this position?
The recruiter set up a interview just to clarify my qualifications and experiences and the second interview with the team lead was to assess if I would be able to do the work and be a good fit for the company.
Interview questions [1]
Question 1
1. Tell me about yourself
2. How would you handle a patient struggling with mental health
I applied online. The process took 2 weeks. I interviewed at SubjectWell (Johannesburg) in Oct 2022
Interview
First interview is quick and provides you with some information on the role. Second interview has more questions about how you can be suitable for the role and if you will cope in a call centre environment.
Interview questions [2]
Question 1
How would you deal with a call with someone that had mental health issues?