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My name is Ron Rother and I am the CEO here at Strive Consulting. We appreciate your candid feedback regarding your recent experience and always value opinions that can assist in driving continuous improvement. I would welcome the opportunity to discuss this situation with you further, ultimately to ensure that you receive the necessary clarity on this particular misunderstanding. Please feel free to contact me directly at rrother@striveconsulting.com
Best, Ron Rother