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      Customer Support Interview

      8 Apr 2016
      Anonymous interview candidate
      San Francisco, CA
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 months. I interviewed at Stripe (San Francisco, CA) in Feb 2016

      Interview

      I applied online and received an email from the recruiter about two weeks later. We set up a time to talk on the phone which lasted around 25 minutes. He initially described this phone call as a "chat", but it ended up being more like an interview, which I passed. He then sent me a project to complete and send back within 48 hrs. I submitted it on time and heard back two weeks later.

      Interview questions [1]

      Question 1

      Why Stripe? What would you do if a customer called and said his payments weren't going through?
      Answer question
      5

      Other Customer Support interview reviews for Stripe

      Customer Support Interview

      17 Oct 2022
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Stripe in Aug 2021

      Interview

      Lengthy process. Final round involved 3 or 4 parts including a test. You have to know Stripe documentation well in order to answer questions. Made it through entire process with good feedback at every step. Had multiple referrals/references from current employees and ultimately got turned down without explanation

      Interview questions [1]

      Question 1

      Tell me about a time when you used data to make a decision
      Answer question

      Customer Support Interview

      2 Jan 2018
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Stripe

      Interview

      One screening call by an outsourced HR rep consisting of standard HR questions, followed by a call (one week later) with the head of EMEA at that time. The second interview focused on my resume, with a focus on what I had learned in my previous jobs and education.

      Interview questions [1]

      Question 1

      What did you learn in your degree?
      Answer question
      1

      Customer Support Interview

      12 Feb 2016
      Anonymous interview candidate
      San Francisco, CA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Stripe (San Francisco, CA)

      Interview

      Two phone interviews following by a half-day, on site interview. Coding on white board, writing exercise and one-on-one with the hiring manager. Professional people. Intriguing atmosphere dedicated to keeping people fed, happy and industrious.

      Interview questions [1]

      Question 1

      Why Stripe?
      Answer question
      8