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Dear Candidate,
I would like to thank you for taking the time to advise about your recent experience with StorageMart. We are very sorry that this was your encounter and we will work diligently to ensure this experience is not repeated. When adding to our team, we can assure you that we would not be in the hiring stages if we didn’t have a place for our potential team members to work. This should have been more effectively communicated during the interview process.
Regarding our 401k program, we’d like to set the record straight as this is something we are quite proud of. StorageMart matches employee funds by up to 3 times their contributions. So if you contributed 3% of your pay, we would match it with 9% of company funds. Our plan is fully vested from time of enrollment and we offer both regular and roth options.
It looks like we dropped the ball in responding to you after your interview. We know that your time is valuable and we apologize for giving you the impression of anything less than that. We will work with our team to make sure that mistakes like this do not happen in the future.
Again, thank you for taking the time to share your experience with us. We take all reviews seriously and as learning opportunities for us to continually improve our practices.
Thank you,
StorageMart