I applied online. The process took 3 months. I interviewed at State Farm (Dunwoody, GA) in May 2014
Interview
2/4- Applied for position.
2/12- Got an email asking to sign a applicant disclosure form. Same day I was emailed to take a battery assessment and typing test.
2/13- Was Emailed and told I had competitive results and would be contacted if I was chosen for an interview
4/10- After I almost gave up hope, I was contacted by email to do an interview at the end of the month
4/29- The interview was laid back and there were 5 other people there. First we were were taken into a room to speak to the Underwriters and see how the position works and after that the underwriter managers from different sites took us individually to conduct the interviews which was fairly easy, just remember typical STAR questions and you'll be fine. After that we spoke to a recruiter to let us know the contingent offer will take 7-10 business days.
5/7- Received contingent offer by email pending background and drug test.
Overall it was the easiest interview I've ever had. They didn't beat around the bush or find anyway to exclude you from the position. If you get to the interview part you basically have the job. You just have to show that you have some common sense and can talk with intelligence. The only thing is the salary is quite low at $37k and not competitive with other companies in the industry.
Recorded response to multiple questions. You have the option to record answers 2x. You have some time to practice but it is limited. Then you have a phone interview where they go over you’re recorded answers and some new questions.
Two panels of three people. Not very difficult. Typical questions that you would expect. Basic scenarios around coworkers, calls, decision making. It was many years ago. I’m sure it has changed by now
Interview questions [1]
Question 1
How do you support something you don’t believe in.
Short sweet and simple. Video interview with no person involved. Series of 5 questions. Nothing crazy at all. You get two attempts per question so you can correct your mistakes
Interview questions [1]
Question 1
Name a time you had to deliver bad news to a customer