I initially went to a State Farm job fair earlier this month. At first I didn't know what to expect, but when I left I was very excited and confident about my ability to work at State Farm, and very excited about the company. The recruiters at the job fair encouraged me to apply for both ILR and EXPRESS, as I was "a shoo-in" with my past experience and education. A friend of mine was currently in the EXPRESS position as well, so he told me exactly what the job entailed and the difference between ILR and EXPRESS. The recruiters encouraged me to apply right then and there at the fair, so I did. This was followed by some pre-employment testing that lasts around an hour or a little more. It wasn't very difficult, just pay attention and have some headphones on. A few days later I was told that I passed the testing and had a telephone interview. The interviewer called me right on time as listed in the e-mail. Throughout the call, there was an awkward gap in silence between my phone and the interviewer's phone which really got things off to a bad start. I feel like it made me come off as a bad communicator which wasn't the case. The first question I was asked is if I had any questions about the position. I explained that I had a friend who worked there that I had extensively discussed the position with. By the way, I say "position," because the email I received said I was only interviewing for EXPRESS, but this was not the case. Anyway, I asked a question that was very specific to the position (to demonstrate I had a lot of knowledge about both ILR and EXPRESS). The recruiter instead didn't answer the question, but went into a complete breakdown of both ILR and EXPRESS as if I had no idea what I would be doing. There was a rude tone that really disappointed me and totally stole all of my confidence. I really wish they just would have asked what I knew about the positions rather than if I had any questions about them. If you get an interview, you should have a bunch of super basic questions I feel. For example: "Is this a call center position?" Which it obviously is. Or: "Are there metrics that need to be met?" Also, obviously there is. The awkward gaps of silence which caused the interviewer and I to intermittently interrupt one another, combined with a rude tone just made for an awful interview. After discussing my background we went into the behavioral questions which I had studied and prepared hours for. My answers were fine, and honest. I followed the STAR format as you should for behavioral based questions. Interview length was expected to be between 30 and 45 minutes. The interview ended at 25 minutes with no offer, and at that moment I quickly knew I didn't get the job. Worst interview experience of my life.