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      Care Support Team Lead Interview

      30 Mar 2023
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Spring Health

      Interview

      The recruiter reached out via email to schedule a phone screen at midnight. I gave pretty open flexibility with options for a full week. After 3 days of no response from the recruiter, I followed up to confirm if the times I selected would work. She replied saying she had no availability for that week.. odd to me- why would you ask for my availability for that week specifically then? I gave her two dates I was available the following week. She scheduled a 15 minute phone screen on a date that I did not give her but I accepted. And guess what happens?! The recruiter didn’t call and then cancelled the event on the calendar. After looking at the reviews on this company, seems I’ve dodged a bullet.
      5
      avatar
      Spring Health response
      3y
      We’re very sorry for the miscommunication and inconvenience caused during your interview process. We understand how frustrating it can be when someone doesn't respond in a timely manner or schedule an interview at a mutually convenient time. Our team is a oftentimes reviewing over 1000 resumes per Care and Operations openings since so many incredible candidates like you want to be part of our mission. That isn’t an excuse, but we wanted to provide you with some context around how this does happen from time to time. Thank you for your feedback and we wish you the best in your continued search!